SHIPPING AND RETURNS
Thank you for reaching out to us at Fat Boy Tripods! We greatly appreciate you and the opportunity to earn your business. We diligently ensure timely shipping, client support, and keeping products coming in the door. To ensure our focus, we are respectfully asking patience and understanding of the following items:
- All items in stock will be processed in 5 business days or less. This is exclusive of method of shipping and associated times.
- Shipping updates and tracking will be sent via email when items are picked and packaged.
- We have every incentive to ship your order as fast as possible, and regularly do so.
If you are reaching out and your order falls within the above items, we respectfully will not be responding. If your questions are unrelated, or fall outside of the above topics, we will get back to you in 24 hours or less.
Return & Refund Policy
Thanks for shopping at Fat Boy Tripods. If you are not entirely satisfied with your purchase, we're here to help. Fat Boy Tripods offers a limited lifetime warranty on our products. Regardless if you are the original owner or not.
Any item(s) pre-ordered, pre-paid, or with a deposit for purchase will be subject to a 20% cancellation and restocking fee based upon purchase price. If the 20% cancellation and restocking fee is greater than the pre-order price or deposit amount, additional money will be required at time of cancellation.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, please contact us.